Have a Concern or Complaint?

At Eos, your safety, dignity, and experience matter. If you have a complaint or concern, please follow the steps below:

📞 Step 1: Contact Us Directly

Report any concern to:

• Hilary Rowberry, Executive Director
  Phone: 801-513-7174
  Email: hilary@eosrecovery.com

We aim to respond within 48 hours and resolve most issues within 7 business days.

🛡️ Step 2: Report to State Licensing (if needed)

For serious concerns about health or safety, or if you feel your issue wasn’t resolved:

• Utah Office of Licensing
  Phone: 801-890-2007
  Email: licensingcomplaint@utah.gov

All complaints are kept confidential. No retaliation will be tolerated.
We're here to support your recovery with transparency and respect.